Privacy Policy
Last updated: August 1, 2026
Shuffle Shark LLC (“Shuffle Shark,” “we,” “us,” or “our”) operates shuffleshark.com (the “Site”). This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, or make a purchase from the Site.
Personal Information We Collect
Device and usage information
When you visit the Site, we may automatically collect information about your device and your use of the Site, including your web browser, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.
We collect this information to operate, secure, improve, and analyze the Site, including to prevent fraud and diagnose technical issues. This information may be collected through cookies, log files, web beacons, tags, pixels, and similar technologies.
Order information
When you place or attempt to place an order, we collect information such as your name, billing address, shipping address, email address, phone number, order details, and payment-related information.
We use this information to process and fulfill orders, arrange shipping, communicate with you, provide order confirmations, provide customer support, screen orders for fraud, and comply with legal obligations.
Payment card information is processed by the payment provider you select at checkout. We may use payment-processing services such as BigCommerce Payments and PayPal, where available and enabled. We do not store your full payment-card number.
Customer-support information
If you contact us, we may collect the information you provide, including your name, email address, order details, and the contents of your message. We use this information to respond to and resolve your request.
How We Share Personal Information
We may share personal information with service providers that help us run our business and fulfill orders, including:
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BigCommerce, which hosts and supports our online store;
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Payment processors, such as BigCommerce Payments and PayPal, when you select those options at checkout;
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Shipping carriers and shipping-label providers, to deliver your order and provide tracking;
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Service providers that help with website security, fraud prevention, customer support, analytics, or email communications, if we use them; and
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Government authorities, law enforcement, or other parties when required by law or necessary to protect our rights, customers, or business.
You can review BigCommerce’s privacy information at https://www.bigcommerce.com/privacy/ and PayPal’s Privacy Statement at https://www.paypal.com/us/legalhub/privacy-full.
We do not sell your personal information for money.
Marketing and Analytics
If you subscribe to marketing emails, we may use your email address to send you information about products, promotions, and offers. You may unsubscribe at any time by using the unsubscribe link in an email or contacting us at support@shuffleshark.com.
If we use analytics or advertising services, such as Google Analytics or advertising pixels, those providers may collect information about your activity on the Site through cookies or similar technologies. We will update this Privacy Policy as needed when we add those services.
Cookies
Cookies are small files placed on your device when you visit a website. We use necessary cookies to operate the Site, including cookies that support the shopping cart, checkout, customer login, security, and preferences.
We may also use optional analytics or advertising cookies if those services are enabled. You can control cookies through your browser settings. Blocking certain cookies may affect the functionality of the Site, including cart, checkout, or account features.
Children
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us at support@shuffleshark.com so we can take appropriate action.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to object to or restrict certain processing of your information.
To make a privacy request, contact us at support@shuffleshark.com. We may need to verify your identity before responding. We will respond as required by applicable law.
California residents may have additional rights under California privacy law, including the right to know, correct, delete, and obtain a copy of certain personal information, subject to legal exceptions.
International Transfers
Our service providers may process personal information in the United States and other countries where they operate. Those countries may have privacy laws that differ from the laws in your country. We take reasonable steps to use service providers that protect personal information in accordance with applicable law.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The “Last updated” date above shows when this Policy was most recently revised.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
Shuffle Shark LLC
Five Greentree Centre
525 Route 73 North, Suite 104
Marlton, NJ 08053
support@shuffleshark.com